FAQ

Question #1: What are the typical housekeeping rates for a Half Day Stay?

Answer: Since the stay is much shorter, the need for a full clean for a weekly rental is not required. Most Half Day Stay hosts charge $30.

Question #2: What if the guests make a big mess that takes longer to tidy up?

Answer: We have an authorized buffer payment of $50 that the host can charge for the extra cleaning.

Question #3: How do I list my property on Half Day Stay?

Answer: To list your property, simply sign up on our platform, link your payout information to your Stripe account, fill in the details about your property, set your availability, and submit your listing. It's that easy!

Question #4: Can I set my own check-in and check-out times for Half Day Stay?

Answer: Given that the typical check-out time for most short-term rentals is around 11am, we have set the Half Day Stays from 11am to 11pm. This schedule maximizes the property's availability and aligns with guests' expectations for flexible, convenient access throughout the day.

Question #5: Is there a fee for listing my property on Half Day Stay?

Answer: Listing your property is free. However, Half Day Stay charges a 5% commission on bookings made through our platform. This commission rate is competitive and designed to cover the costs of marketing your property, providing 24/7 support and maintaining and upgrading our platform and its features. We also donate proceeds to local Hawaiian charities.

Question #6: How does Half Day Stay handle security deposits?

Answer: We do not hold a security deposit but we do hold a $50 buffer payment for extra cleaning or incidentals. If there are bigger issues, Half Day Stay will investigate the incident and charge the guest for the damage.

Question #7: What support does Half Day Stay offer to hosts?

Answer: Our platform offers comprehensive support to hosts, including a dedicated host service team available 24/7 for any queries or issues, marketing assistance to help your listing stand out, and access to our platform to manage your bookings seamlessly.

Question #8: How does Half Day Stay ensure guest quality?

Answer: We vet guests using a review system and require guests to provide a valid credit card to book. Hosts also have the ability to set specific requirements for guests, such as minimum age or past booking history on the platform, to further ensure quality and safety.

Question #9: Can I offer special amenities or experiences to Half Day Stay guests?

Answer: Absolutely! We encourage hosts to offer unique amenities or local experiences to enhance guests' stays. This can range from providing access to a private pool to arranging guided tours, and it's a great way to differentiate your listing and attract more bookings.

Question #10: What happens if a guest cancels a Half Day Stay booking?

Answer: Our cancellation policy is designed to protect both hosts and guests. Guest will have up to 24 hours before check in date to cancel a booking without penalty. If the cancellation falls within the 24 hours, the guest will be charged the full amount.

Question #1: How does Half Day Stay work for guests?

Answer: Starting your Half Day Stay journey is a breeze. Register, select your destination and dates, specify guest numbers, and choose from the listings provided. Found your match? Message the host or click 'book now' to secure your stay. A seamless way to plan your travel adventure awaits.

Question #2: What types of properties can I book on Half Day Stay?

Answer: Dive into Half Day Stay's diverse selection, featuring everything from plush hotels and cozy apartments to unique yurts and adventurous campers, all available for half-day bookings. Your perfect short stay is just a click away.

Question #3: Can I book a Half Day Stay last minute?

Answer: Yes, subject to availability, guests can book accommodations at the last minute, making it a great option for spontaneous trips or unexpected layovers.

Question #4: What are the check-in and check-out times for a Half Day Stay?

Answer: At Half Day Stay, your adventure starts at 11am and wraps up at 11pm, giving you a full half-day to indulge in your chosen spot. Perfect timing for a day full of exploration or relaxation.

Question #5: How do I make a booking on Half Day Stay?

Answer: Booking your ideal Half Day Stay is a breeze. Start by entering your destination and travel dates into our search. Then, browse through a curated selection of properties that match your criteria. Once you've found the perfect fit, simply follow our easy booking process to secure your stay. It's a straightforward path to your next great adventure.

Question #6: Is there a minimum age requirement to book on Half Day Stay?

Answer: Yes, you need to be at least 18 to book, though some properties may have their own age rules. Always check the property's policies first.

Question #7: How are payments processed on Half Day Stay?

Answer: Payments are smoothly handled with a pre-authorization 5 days before check-in to secure your booking, followed by a final transaction 24 hours post check-out via our platform. We support all major credit cards among other preferred payment methods for your convenience.

Question #8: What is the cancellation policy for Half Day Stay bookings?

Answer: The cancellation policy is clearly outlined on each listing. Guests are encouraged to review the policy before making a booking to understand the terms and any potential fees.

Question #9: Can I earn loyalty points or rewards through Half Day Stay bookings?

Answer: While Half Day Stay itself may not offer a loyalty program, guests can check with individual properties to see if bookings made through Half Day Stay are eligible for their own loyalty points or rewards programs.

Question #10:What should I do if I encounter an issue with my booking?

Answer: Half Day Stay provides customer support to assist with any booking issues. Guests are advised to contact us directly through the platform for prompt assistance.